Nicola Smith, Ecommerce Growth Specialist, looking to camera.

Nicola Smith – Ecommerce Growth Specialist

The ecommerce growth partner your shop needs.

 

Turning Great Products into Seriously Profitable Businesses

Independent brands who are thinking bigger.

 

Let’s do it.

→ Ecommerce Growth Partner

Independent brands who want to sell more.

 

Discover how.

→ Ecommerce Training

If you’re wondering Why isn’t this product selling better online?

or Why has my growth flatlined?

or “My revenue is great but my profit isn’t, what’s wrong?”


I’m Nicola Smith, Ecommerce Growth Specialist and I work with independent ecommerce product sellers and established brands turning over £5k to £100k a month, who want more – more sales, more profit or more impact.

Basically, my super hero skill is sorting your ecommerce problems by pinpointing what’s actually stopping your shop from selling more and scaling and figuring out what to do about it.  

Ecommerce growth isn’t always about more traffic. It can be converting more clicks into more sales, and making every sale more profitable.

I can be your ecommerce consultant, your ecommerce trainer or if you’d prefer to have the work done for you, I can make that happen too.

Let’s talk.
Nicola

Nicola Smith Ecommerce Consultancy Independent Ecommerce Consultant a black and white selfie with Nicola looking exciting.

As Seen On: Channel 4, BBC, The Street, The Standard 

Trusted by Independent Brands Since 2013

I was doing all the things but still wasn’t seeing the results I wanted.

Nicola quickly spotted where my shop was massively underperforming and helped me focus and fix the changes that would make the biggest impact.

Over the time we worked together, my sales grew by over 300%

Nicola makes the  numbers make sense, keeps you accountable and gives strategies that work, and she makes sure you have the skills to implement too.

I now have a shop that’s not just busier, but far more profitable too.

I can’t recommend her highly enough.”


-Teri,  Shop Owner.  Club Member and Coaching Client

What Does an Ecommerce Growth Partner or Specialist Actually Do for Independent Ecommerce Brands?

As an Ecommerce Growth Specialist I help independent ecommerce shops sell more by identifying and fixing the bottlenecks in their sales process –  whether that’s presence, persuasion, or performance.

In other words, I help independent brands achieve sustainable, scalable growth by figuring out what’s working, what’s slowing down sales, and what needs fixing – and I can help you fix it too.

That means digging into what’s really happening by analysing data and looking at your whole business, to understand what needs to be done to get your business back on track and growing again.

Sometimes that means conversion optimisation and UX improvements to make more of the browsers you already have.

Or profit focused changes to improve your AOV and LTV.

Or improved traffic generation to bring in more high intent new buyers and increase repeat buyers to boost LTV.

Or promotions to get more people taking fast action.

Or improvements to email marketing to improve your clicks to checkouts.

Or removing friction from your checkout to cut down cart abandonments.

Usually it’s a combination, but sometimes it’s all of the above.

I personally work with you to maximise what’s already working, fix what’s leaking, and make better, more profitable decisions across your ecommerce setup.

It’s Ecommerce Growth That Fits Your Business

Because you need someone who can answer “what do I need to do to scale my ecommerce sales?

Growth isn’t just about more new traffic – it’s about making your existing efforts pay off.

I can work with you as an ecommerce consultant, ecommerce coach, or as an ecommerce trainer, or a blend of all three, depending on what your business needs. And if you need my help to implement, we can make that happen too.

However we work together, it’s my job to figure out what your business needs to grow, to make more sales and to help you achieve it – by making it easy for people to find you and buy from you, over and over again.

 

That’s what ecommerce growth really looks like, and that’s what I specialise in – Because every product business is different – and the details of YOUR business matter.

“The Make More® Club is the best place to be if you want to really stretch your business and take control of your marketing, while having a whole close community of business people to bounce ideas around with.
Nicola’s knowledge, resources and classes have allowed me to
grow a bigger business beyond my dreams and to see what more it can be.”

 -Nat McCallum, Wood Love To Make

“Your Product’s Great.
Your Business Should Be Too.
Successful Businesses Aren’t Born. They’re Crafted.”

-Nicola Smith,
Ecommerce Growth Specialist

As Seen On:  Channel 4, BBC, The Street, The Standard

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